Managing a Microsoft Teams Room (MTR) Device with Intune – Part 1 – Theme – Blog –

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Infrastructure architect with focus on design, implementation, migration and consolidation. Infrastructure consultant with focus on cloud solutions in Office and Azure.

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An additional tip is to name Teams Room devices with a prefix that allows devices to be grouped dynamically.

You can rename devices with either a Windows 10 configuration policy or manually per device in Intune. Depending on your current scenario, there are several other enrollment options available:. For more details about available enrollment methods, see Intune enrollment methods for Windows devices. Recommendation: Use Windows configuration profiles to configure device settings that you need to change beyond the shipped defaults.

The following Windows 10 Configuration Policy types may be used with Windows 10 based meeting room devices:. Check for supported hardware here. Learn more about available configuration policies here: Create a device profile in Microsoft Intune. Compliance policies Recommendation: Use compliance policies to achieve the desired security level for your Teams devices.

You can use compliance policies on your Teams Room devices. Make sure to create the appropriate exclusions for any existing Windows 10 compliance policies that are currently deployed in your organization to All devices. For example, you may have configured the setting Maximum minutes of inactivity before password is required in a policy for all Windows 10 desktop devices but this would result in a poor meeting room experience if applied to Teams Room devices.

If you currently have Windows 10 compliance policies deployed to large groups of devices, make sure you use the Exclude group feature so that you can target a more specific compliance policy for the Teams Room devices. For detailed guidance, see Use compliance policies to set rules for devices you manage with Intune. Conditional Access policies with only location-based conditions can be applied to Microsoft Teams Rooms accounts at this time.

Microsoft is currently working on updates that will allow additional conditions to be set, such as device compliance.

Then you can use the dynamic group feature to group together all devices that start with MTR. The reason for device-group assignment is that Teams Room devices sign in to Windows with a local user account instead of an Azure AD user account and during sync with Intune, would not request any user-assigned policy.

As always, we want to hear from you! If you have any suggestions, questions, or comments, please comment below. You can also tag IntuneSuppTeam on Twitter. You must be a registered user to add a comment. If you’ve already registered, sign in. Otherwise, register and sign in.

Once the process is completed, your devices will start installing the MTRP agent after a few minutes. When the installation is complete, wait minutes, then refresh the portal to view the device in the list, reported as Onboarding state.

In Onboarding state, the status of the room is displayed and updated but it won’t raise any alerts or create investigation tickets. Choose the room and select Enroll to start receiving incident alerts, investigation tickets, or to report an incident.

For any questions or issues, please open a customer-reported incident in the portal, or contact managedroomsupport microsoft. On the device being monitored, log in the device as administrator. Be sure to follow the steps in Performing operations as the Admin user of the device.

Download reset script from aka. Paste or type the full path to the unzipped offboarding script into the PowerShell window and press Enter. In the list of rooms provided, choose the room you want to unenroll and select Unenroll to stop getting incident alerts or investigation tickets, or to report an incident for the room. ERROR: Please run this application with elevated privileges Run the application with escalated privileges and try again.

You receive an error message stating:. This is usually found in the security settings of the device BIOS. You receive an error message:. You receive any error state messages that are not covered above. Please provide a copy of your installation log to your Microsoft Teams System support agent.

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Recommendation: Use Windows configuration profiles to configure device settings that you need to change beyond the shipped defaults.

The following Windows 10 Configuration Policy types may be used with Windows 10 based meeting room devices:. Check for supported hardware here. Learn more about available configuration policies here: Create a device profile in Microsoft Intune.

Compliance policies Recommendation: Use compliance policies to achieve the desired security level for your Teams devices. You can use compliance policies on your Teams Room devices. Make sure to create the appropriate exclusions for any existing Windows 10 compliance policies that are currently deployed in your organization to All devices. For example, you may have configured the setting Maximum minutes of inactivity before password is required in a policy for all Windows 10 desktop devices but this would result in a poor meeting room experience if applied to Teams Room devices.

If you currently have Windows 10 compliance policies deployed to large groups of devices, make sure you use the Exclude group feature so that you can target a more specific compliance policy for the Teams Room devices. For detailed guidance, see Use compliance policies to set rules for devices you manage with Intune.

Conditional Access policies with only location-based conditions can be applied to Microsoft Teams Rooms accounts at this time. Microsoft is currently working on updates that will allow additional conditions to be set, such as device compliance. Then you can use the dynamic group feature to group together all devices that start with MTR. The reason for device-group assignment is that Teams Room devices sign in to Windows with a local user account instead of an Azure AD user account and during sync with Intune, would not request any user-assigned policy.

As always, we want to hear from you! If you have any suggestions, questions, or comments, please comment below. You can also tag IntuneSuppTeam on Twitter. You must be a registered user to add a comment.

If you’ve already registered, sign in. Otherwise, register and sign in. Products 68 Special Topics 42 Video Hub Most Active Hubs Microsoft Teams. Security, Compliance and Identity. Microsoft Edge Insider. Microsoft FastTrack. You may wish to add information that users within the room may find useful such as some basic info on using the room, and the helpdesk number to call if there are any issues.

Now that we have our background image file, and SkypeSettings. We need a way of getting our SkypeSettings. Note: A previous version of this post included the below script. This script no longer works, so please use the script above instead. Note: Any time you make a change to the script, you MUST change the filename of the script so that Intune knows the file has changed, and to re-run it on the MTR device again.

This extension will then automatically run the PowerShell script, pulling down the SkypeSettings. XML and mtr-wallpaper. The Intune management extension agent checks with Intune once every hour and after every reboot for any new scripts or changes. If the script fails, the Intune management extension agent will attempt to retry the script three times for the next 3 consecutive Intune management extension agent check-ins.

One of the most common issues that can occur is that the Intune management extension agent does not install on the MTR. To solve this problem, first ensure the device is both Azure-AD joined, and enrolled correctly in Intune. Be sure that your SkypeSettings. XML file contains the correct file name and extension for your wallpaper file, and that your PowerShell script contains the correct URL to download the file from your Azure storage account.

Check too that you can browse to the storage account from the MTR. Expanding the keys under Policies , you can drill down and see the current status ResultDetails of your PowerShell script. In the above example, we can see that the script experienced an issue downloading files.

The DownloadCount shows the number of times the script attempted to run 3 in the above example. A script will run once per check-in period. If the script successfully runs, it will never run again. Search Search for:. Welcome to part 3 of managing Microsoft Teams room devices within Intune.

Should I create configuration profiles for my MTRs? What are the recommended profiles to configure for an MTR? Administrative Templates Yes — Although I would not recommend this. Certificates Yes — if required within your environment. Windows Information Protection Not recommended Once you have selected the template you wish to configure give the template a meaningful name Configure the profile Assign the profile to your MTR device group and click create.

Click OK to save the changes.

 
 

Managing Teams Meeting Rooms with Intune – Microsoft Partner Community.

 
 
Intune Support Team. No primary user assigned to the device. You can also tag IntuneSuppTeam on Twitter. Microsoft Viva. Sign in with the resource account credentials.

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