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Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Using recent versions ensures that users’ accounts are primed in Windows’ Web Account Manager, which in turn enables single sign-on to Teams and other Microsoft applications.

Single sign-on provides a better user experience silent sign-in and a better security posture. Microsoft Teams uses modern authentication to keep the sign-in experience simple and secure. To see how users sign in to Teams, read Sign in to Teams.

Modern authentication is a process that lets Teams know that users have already entered their credentials, such as their work email and password elsewhere, and they shouldn’t be required to enter them again to start the app. The experience varies depending on a couple factors, like if users are working in Windows or on a Mac.

It will also vary depending on whether your organization has enabled single-factor authentication or multifactor authentication. Multifactor authentication usually involves verifying credentials via a phone, providing a unique code, entering a PIN, or presenting a thumbprint.

Here’s a rundown of each modern authentication scenario. Modern authentication is available for every organization that uses Teams. If users aren’t able to complete the process, there might be an underlying issue with your organization’s Azure AD configuration.

For more information, see Why am I having trouble signing in to Microsoft Teams? If users have already signed in to Windows or to other Office apps with their work or school account, when they start Teams they’re taken straight to the app. There’s no need for them to enter their credentials. Microsoft recommends using Windows 10 version or later for the best Single Sign-On experience.

If users are not signed in to their Microsoft work or school account anywhere else, when they start Teams, they’re asked to provide either single-factor or multifactor authentication SFA or MFA. This process depends on what your organization has decided they’d like the sign-in procedure to require.

If users are signed in to a domain-joined computer, when they start Teams, they might be asked to go through one more authentication step, depending on whether your organization opted to require MFA or if their computer already requires MFA to sign in. If their computer already requires MFA to sign in, when they open up Teams, the app automatically starts. There are cases where you may not want this, especially if your organization uses different UPNs on-premises and in Azure Active Directory.

If that’s the case, you can use the following Windows registry key to turn off pre-population of the UPN:. Skipping or ignoring user name pre-fill for user names that end in “. Users on domain-joined computer may not be able to sign in to Teams with another account in the same Active Directory domain.

On macOS, Teams will prompt users to enter their username and credentials and may prompt for multifactor authentication depending on your organization’s settings. Once users enter their credentials, they won’t be required to provide them again. From that point on, Teams automatically starts whenever they’re working on the same computer. Upon sign in, mobile users will see a list of all the Microsoft accounts that are either currently signed-in or were previously signed-in on their device.

Users can tap on any of the accounts to sign in. There are two scenarios for mobile sign in:. If the selected account is currently signed in to other Office or Microsoft apps, then the user will be taken straight to Teams. There’s no need for the user to enter their credentials. If user isn’t signed in to their Microsoft account anywhere else, they will be asked to provide single-factor or multifactor authentication SFA or MFA , depending on what your organization has configured for mobile sign-in policies.

For users to experience the sign on experience as described in this section, their devices must be running Teams for iOS version 2. Teams for iOS and Android supports the use of multiple work or school and multiple personal accounts side by side.

Organization may want to restrict how corporate-approved apps are used on managed devices, for example to restrict students’ or employees’ ability to access data from other organizations or use corporate-approved apps for personal scenarios. These restrictions can be enforced by setting Devices Policies that Teams applications recognize. Teams for iOS and Android offers IT administrators the ability to push account configurations to Microsoft accounts.

For users enrolled in Microsoft Intune, you can deploy the account configuration settings using Intune in the Azure portal. Once account setup configuration has been configured in the MDM provider, and after the user enrolls their device, on the sign-in page, Teams for iOS and Android will only show the allowed account s on the Teams sign-in page.

The user can tap on any of the allowed accounts on this page to sign in. Once the account setup configuration has been set, Teams will restrict the ability to sign in, so that only allowed accounts on enrolled devices will be granted access. To create an app configuration policy for managed Android devices, see Add app configuration policies for managed Android devices.

Teams apps on Windows and macOS are gaining support for device policies that restrict sign in to your organization. When this policy is configured on a device, users can only sign in with accounts homed in an Azure AD tenant that is included in the “Tenant Allow List” defined in the policy. The policy applies to all sign-ins, including first and additional accounts. Links to add another account may continue to be visible in the Teams app, but they won’t be operable.

Additionally, you can manually set keys in Windows Registry:. The configuration profile is a. Values can either be simple such as a numerical value or complex, such as a nested list of preferences.

The Teams Android app now supports Global sign-in, to provide a hassle free sign-in experience for Frontline Workers. Employees can pick a device from the shared device pool and do a single sign in to “make it theirs” for the duration of their shift. At the end of their shift, they should be able to perform sign out to globally sign out on the device. See Sign out of Teams to learn more. This will remove all of their personal and company information from the device so they can return the device to the device pool.

To get this capability, the device must be in shared mode. Make sure to end any active meeting or call on the device before signing out. To learn how to set up a shared device, see How to use a shared device mode in Android. Teams requires connectivity to the Internet. To understand endpoints that should be reachable for customers using Teams in Office plans, Government, and other clouds, read Office URLs and IP address ranges.

Teams Troubleshooting. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Note Skipping or ignoring user name pre-fill for user names that end in “. Note For users to experience the sign on experience as described in this section, their devices must be running Teams for iOS version 2.

Note The policy only restricts sign-ins. It does not restrict the ability for users to be invited as a guest in other Azure AD tenants, or switch to those other tenants where users have been invited as a guest. The policy requires Teams for Windows version 1. Submit and view feedback for This product This page. View all page feedback. In this article.

Disabled or any value that is not a case insensitive match to Enabled : Any account is allowed. UPN of the account allowed to sign in to Teams. Only account s allowed are the managed user account s defined by this key.

One or more semi-colons;]- delimited UPNs.



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Type your new email address ending in @ as the username (ex. @). • Click on “Sign in with CAC/PIV”. •. NOTE: The Army has chosen to make Email and Teams ONLY available via web you may be able to use it to login with your CAC enabled home computer and.

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